Welcome to Rakumura IT Solutions! These Terms and Conditions (hereinafter referred to as “T&C”) govern your use of our website, Rakumuraitsolutions.com and the services we provide. Please read these terms carefully before using our site or availing of our services.

By accessing our website (Rakumuraitsolutions.com) or engaging with our services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our website and services.

These terms outline the rights and obligations of both users (referred to as “you” or “your”) and Rakumura IT Solutions (referred to as “we,” “us,” or “our”). They establish the basis of our working relationship, including how services are provided, payment terms, and user responsibilities.

We recommend that you review these terms regularly, as we may update them from time to time. Your continued use of our website and services after any changes are made constitutes your acceptance of the updated terms.

If you have any questions or require clarification regarding these terms, please don’t hesitate to contact us. Thank you for choosing Rakumura IT Solutions for your digital needs.

Acceptance of Terms

By accessing the Rakumura IT Solutions website at [Rakumuraitsolutions.com] or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

You also confirm that you are of legal age in your jurisdiction to enter into binding contracts. Also, you have obtained the necessary consent from a parent if you are under the legal age.

These Terms and Conditions constitute a legally binding agreement between you and Rakumura IT Solutions. If you are using our services on behalf of an organization, you affirm that you have the authority to bind that organization to these terms, and “you” and “your” in these terms refer to that organization.

If we add any new features or services or update the terms of our website or services in the future we will also be subject to these Terms and Conditions. It is your responsibility to review these terms periodically for any changes. Your continued use of our website and services after any modifications indicates your acceptance of the updated terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us for clarification.

Service Pricing:

The pricing for our services available on our website, Rakumuraitsolutions.com, may vary depending on the specific service you contact us and buy. Also, we work in a “pay and use” module, so all the services we offer will be delivered after the invoice is paid.

Note: These terms are customizable only if a customized deal is placed between us (Rakumuraitsolutions.com) and you. Also, these don’t include sample works.

Payment Methods:

We accept payments through the following methods:

Credit or Debit Cards: You are eligible to pay through credit and debit cards. We accept almost every card payment, including Visa, MasterCard, American Express, and Discover.

PayPal: You are eligible to make payments using your PayPal account.

Bank Transfer: For certain services or bulk orders, we offer bank transfer as a payment option as well. However, please contact us for more details if you want to place a custom order.

Payment Terms:

Payment is due at the time of placing your order unless otherwise specified. Invoices for ongoing or subscription-based services will be issued in accordance with the terms outlined in your service agreement.

Taxes and Fees:

All invoices we generate when you purchase our services are exclusive of applicable taxes, fees, or duties unless explicitly stated otherwise. Users are responsible for any additional taxes or fees imposed by relevant authorities. However, all details will be mentioned on the invoice, and there won’t be any hidden charges.

Currency Conversion:

For international transactions, currency conversion fees may apply, which will be the responsibility of the user. The exact amount of these fees may vary depending on your payment provider.

Refunds and Cancellations:

Our refund and cancellation method requires you to converse with us. However, once the invoice is paid and we start working on your projects, you won’t be eligible to terminate our services from the middle of the time specified in the invoice and get a refund.

Payment Security:

We take the security of your payment information seriously. All payment transactions are encrypted and processed securely. We do not store your credit card or payment information on our servers.

Payment Disputes:

In case of a payment dispute, please contact our customer support team at (Rakumuraitsolutions.com/contact/) for resolution. We aim to address disputes promptly and fairly.

User Responsibilities:

As a user of the Rakumura IT Solutions website and services, you agree to adhere to the following responsibilities:

Accurate Information:

You must provide accurate and truthful information when entering your details about the project, making inquiries, or placing orders. You are responsible for ensuring that your contact and payment details are up-to-date.

Compliance with Laws:

Abide by all applicable local, state, national, and international laws and regulations when using our website and services. You are solely responsible for ensuring that your use of our services does not violate any laws.

Respect for Intellectual Property:

Respect the intellectual property rights of Rakumura IT Solutions and third parties. Do not reproduce, distribute, or use copyrighted materials without proper authorization.

Non-Interference:

Do not engage in any activities that can disrupt or interfere with the proper functioning of our website or services. Some examples are hacking, data breaches, or other malicious actions. If you got caught doing any of such activities, we are eligible to take legal action against you.

Privacy and Data Security:

Take responsibility for saving your login credentials, and notify us immediately if you suspect any unauthorized access to your account. Also, if you publish any sensitive data on our website by mistake, such as commenting on your credentials on our blogs, notify us immediately, and we’ll remove the data published from your side by mistake.

Feedback and Communication:

Provide constructive feedback and communicate openly and respectfully with Rakumura IT Solutions regarding your inquiries, orders, or concerns. We value your input and aim to address your queries promptly. Please do not abuse or use any harsh words, and maintain genuine communication with our team.

Reporting Violations:

If you become aware of any violations of these Terms and Conditions or suspicious activities on our website, please report them to us promptly. Our team will fix the errors or glitches you encounter.

Privacy Policy

At Rakumura IT Solutions, we take your privacy as our first priority to be secure, no matter if it is your personal info. This Privacy Policy outlines how we collect, use, and secure your data when you use our website and services. By accessing our website or engaging with our services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and billing details when you communicate with us by filling out a form. However, this data won’t be shared by us to any third party.

Usage Data: We gather information about how you interact with our website, including your IP address, device type, browser, and pages visited. This data helps us improve our services and user experience. Also, it helps us avoid bot attacks.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings if you don’t want this data to be collected by our website.

How We Use Your Information:

Service Provision: We use your personal information to provide the services you request and communicate with you about your orders.

Improvement and Customization: We analyze user data to improve our website & service offerings.

Communication: We are eligible to use your contact information to send you important updates, newsletters, promotional offers or respond to your inquiries.

Again, if you don’t want us to collect this data, you can simply disable the cookies through your browser settings. However, we collect such data only for improvement and not for any personal use.

Data Security:

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed securely.

Third-Party Services:

We may use third-party services or tools to enhance our website and services. These third parties may have their own privacy policies, and we encourage you to review them for information on how they handle your data. 

However, we won’t use any suspicious third-party tools. The only tools we may integrate will be 100% authentic to measure our website’s info and user engagement to improve our services.

Contact Us:

For questions, concerns, or requests regarding your personal information, please Contact Rakamura IT Solutions Team.

Changes to this Policy:

We have the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top of the policy will indicate when it was last revised. By using our website (Rakumuraitsolutions.com) and services, you agree to the terms of this Privacy Policy. Please review this policy periodically to stay informed about how we handle your data.